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You are here: Prodotti Terms - Conditions Warranty
Warranty terms - RMA PDF  | Print |  E-mail

WARRANTY

All products have a warranty against manufacturing defects of the new product of 24 months as required by Legislative Decree no. No 24 of 02.02.2002. This guarantee is reserved for private parties, for those who make professional use of the goods and / or with the bill is purchased, the warranty is 12 months as required by Directive 1999/44/EC. Once you have found the defect, you shall notify LaboratorioBicilindrico providing a copy of the receipt issued at time of purchase (receipt or invoice). LaboratorioBicilindrico will as soon as possible to terminate the agreement by repair and / or replace operation after a technical inspection carried out at its premises or the manufacturer's service personnel. The customer will be entitled to warranty does not request any further sum than the price paid at the time of purchase and the return to the home of the same will be borne by LaboratorioBicilindrico
Limitations of Warranty

The shipment for verification of damage, replacement or repair is and remains the responsibility of the buyer.
The warranty does not apply to damages caused by carelessness, incorrect use and installation, and do not comply with warnings and instructions given in the instruction manual or installation (if any), to misuse, impairment, lightning, atmospheric phenomena, surge and Surge, insufficient or irregular power supply, adaptation or modification, nor to damage caused by improper use or in contradiction with the necessary technical and / or safety is in any case excluding the guarantee for all cases of the case who have accidentally damaged the item purchased and are not directly linked with a LaboratorioBicilindrico. The installation of technical products must be done by qualified personnel and / or industry professionals. The goods which after being checked does not exceed the warranty requirements will be returned by the customer at the residence of the same upon notice of confirmation of the customer and anticipating shipping. Unlike remain lying in the warehouses of LaboratorioBicilindrico for a maximum time of 30 days, in which the customer must take care of the withdrawal. In the absence of confirmation of the object is not covered under warranty when it is taken care of the withdrawal will be retained to offset the cost of housing ..

The RIGHT OF WITHDRAWAL

The consumer shall, within 10 working days from receipt of goods, to exercise the right of withdrawal.

Returns Policy

This right is the right to return goods purchased to the seller (without specifying why) and the resulting refund of the purchase price. The consumer has the right to withdraw without penalty and the only charge against him are those related to the return of the product and not those of the first expedition supported by the supplier. Please note that in the event of operations in the money, in which the purchase of an asset is combined with another product which is sold at a nominal price or given the right of withdrawal can be legitimately exercised with the return of both assets subject purchase, given the incidental nature of the bond of good in promoting the first. In the case of promotions that include two or more goods for which the promotion and then the special price or discount applies particularly because there are a combined purchase, the right of withdrawal is exercised over all the assets involved in the promotion.

Methods and Time for Exercising the Right of Withdrawal

The withdrawal right is exercised by notifying in Laboratorio Bicilindrico by registered letter with return receipt no later than 10 working days from receipt of goods. Can 'also be anticipated by email provided that it is confirmed by registered letter with acknowledgment of receipt within forty-eight hours later. Having announced its intention to exercise the right of withdrawal, the customer must carefully pack the items purchased to protect the original covers from any damage of the products, shall not remove the markings or labels, must without fail include a copy of the communication right to cancel the package and return address provided on the receipt - invoice (to be included in the package). Once the goods are received and checked the status of the same we will refund the amount. Please note that shipping charges are charged to the customer, so will not accept parcels on delivery or COD. The refund will be made as soon as possible and no later than 30 days after receipt of notice of withdrawal by bank transfer to the account indicated by you or in other ways according to the method of payment used at time of order.

Responsibility

Laboratorio Bicilindrico is not responsible for any loss or damage, direct and / or indirect, arising from sale of goods and services offered in the catalog published on the site www.laboratoriobicilindrico.it, including delayed and / or non-delivery of the product, nor for correspondence of goods to the specifications published on the site, nor for any other circumstances not directly attributable to LaboratorioBicilindrico

Limitation of Liability

Laboratorio Bicilindrico shall in no event liable for any direct or indirect, punitive, special, incidental or consequential (including, but not be limited to, loss of business, revenue, profits, use, data or other economic advantage), in any way occurs, for actions arising from or related to use or outcome of the information available on this Site, even if Laboratorio Bicilindrico has been informed of the possibility of such damage. You agree to hold Laboratorio Bicilindrico from any claim that is based or put in connection with use of the Site and not to mention it in court for these reasons.

RMA

If the defect, indicated by the customer, should not be seen from the center technician, the customer will incur any costs of the technical, quantifiable € 30.00 + VAT and any transport costs. If the product is not repairable or available in any way, because unavailable or discontinued, Laboratorio Bicilindrico has the power to fulfill the warranty conditions made in managing the indefinite time, or choosing to repay the amount spent, the reorganization contingerato or the new supply of the product itself.

Shipping costs to and from LaboratorioBicilindrico are charged to the customer.

All risks arising from transport, are borne by the customer.

The request for assistance under warranty must be made online. Filling out RMA request Return Goods and Service, must necessarily precede any shipment of products, otherwise LaboratorioBicilindrico reserves the right not to accept the goods arriving without an RMA number clearly identifiable.
The Customer can contact our support department by sending an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it to receive more information. Describe how e-mail Subject: REQUEST FOR RETURN MERCHANDISE

Excluding items

The right of withdrawal does not apply in case of supply of goods made or personalized (special colors, saddles, etc.) or which by their nature, can not be returned or are liable to deteriorate or expire rapidly (electrical equipment). On our site you will find many products that have the right of withdrawal, some articles, however, although present on both our catalog and on that of the manufacturer, can be supplied to order only because the same manufacturer produces and supplies them to order only. These items are easily identifiable as to the availability in space always appears the words "Available to order." Only these items have no right of withdrawal, are classic items that we import from abroad or specifically that the small company has to build specially for us. If you are not firmly convinced of your purchase we kindly ask you not to order them.

 

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